Shipping Rates
Shipping Info
where we ship from
All orders are shipped from our Seattle, Washington, U.S.A. headquarters.
when we ship
We ship orders Monday through Friday, excluding some holidays. All orders currently ship within 1 - 4 business days. If you need an order right away emailus@tombihn.com and we'll see what we can do.
Shipping Rates & Options
Note: you can calculate your shipping options and rates on the basket page or when you checkout — below is a general guideline.
Live in the Seattle area just like us? We offer a free showroom pick-up option! No code needed; just choose that option at checkout.
DHL SmartMail Parcel Ground ($6)*
An option for smaller orders within the contiguous US. 3-14 transit day delivery.
DHL SmartMail Parcel Plus Expedited ($8 and up)*
Available on orders $120 or under for orders within the contiguous US. Orders shipped DHL SmartMail Expedited orders typically take between 2-10 transit days to arrive.
DHL Parcel International Standard ($14)*
4-8 business day to Canada & Europe, 8-14 business day delivery to the rest of the world. Available for orders $50 and under.
UPS SurePost ($10)
Shipments take between 2-10 business days to arrive depending on where the package is going. For Washington orders 7lb or less, UPS SurePost shipping is $9.
UPS 3 Day Select ($20 and up)
Guaranteed three business day delivery. For example, if we ship your 3 Day Select order on Tuesday, you will receive it on Friday.
UPS 2nd Day Air ($22 and up)
Guaranteed two business day delivery. For example, if we ship your 2nd Day Air order on Tuesday, you will receive it on Thursday. UPS 2nd Day Air to Alaska and Hawaii is $42 and up.
UPS Next Day Air ($40 and up)
Guaranteed one business day delivery. Examples: If we ship your Next Day Air order on Tuesday, you will receive it Wednesday. If we ship your Next Day Air order on Friday, you will receive it on Monday. UPS Next Day Air to Alaska and Hawaii is $60 and up.
DHL Express to Canada ($30)
Customers are responsible for payment of duties and taxes. These can be paid upon delivery, though a $10 brokerage fee may be assessed unless prior arrangements for the payment of duties and taxes are made. This can be done by calling 1-800-PICKUPS once you receive your tracking notification (Canada only).
DHL Express ($30-$65 and up)
3-10 business day delivery. Flat Rate International Shipping: UK/EU/Japan/Singapore - $45, Australia - $65. Note: Outside of the United States, tariffs, duties, and taxes are the responsibility of the customer and are usually paid at time of delivery. According to the reports we receive from customers, inconsistency is the rule. In the U.K. and Germany, for example, taxes and tariffs are assessed on some shipments and not on others. Please contact your local postal service or customs office for more information. Note: We cannot understate or otherwise misrepresent the value of merchandise on customs forms.
USPS Priority**
Available on orders to Alaska and Hawai'i, delivers between 3 and 5 business days after pick-up.
Other shipping options - UPS Next Day Air Early A.M., Next Day Air Saturday Delivery - may be available. If you have any questions, feel free to emailus@tombihn.com or call us at
USPS Priority Mail to APOs, DPOs, and FPOs is free: Thanks to all you folks for your service.
No, We ship all international orders via DHL. Note: all brokerage fees, taxes and duties are the responsibility of the customer.
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*As of September 2024, we’ve partnered with DHL eCommerce to handle small package pickups, both domestically and internationally. The final delivery will still be handled by USPS or your local carrier, so there won’t be much change for you. Larger packages will continue to be handled by UPS domestically and DHL Express internationally.
Why the change? We were previously using USPS for pickups, but we started experiencing delays and inconsistent service, leading to packages sitting in our fulfillment area longer than necessary. With DHL eCommerce, their facility is next to our Factory and we now have scheduled, reliable pickups Monday through Friday during our regular business hours. This will help things move more smoothly and get packages to you more efficiently.
**For Alaska and Hawai'i only. USPS may not pick up the same day as the shipping label is generated, but it should go out within 2 business days. Why not DHL eCommerce or UPS Ground for Alaska and Hawai'i? Even with USPS's unreliable pick-up schedule, USPS Priority is likely to get to you as quick or quicker and cheaper than any other standard "Ground" option.
More questions? Visit our F.A.Q. or feel free to emailus@tombihn.com
