If you’re reading this, we hope you're enjoying a nice day off, spending time with your favorite people or animals, and recovering from a delightful food coma. We’ve gotten some questions on Black Friday for TOM BIHN, so we wanted to share our perspective on why we do not participate in Black Friday. 

First, today is a well-deserved day off for the crew. You can, of course, continue to shop and place orders on our website, but our Fulfillment team won’t get to them until Monday. And any questions emailed to our inbox during this Thanksgiving holiday weekend won’t be answered by our Customer Service team until Monday either. Sometimes, it’s hard to resist the frenzy of the holiday season, but we are committed to promoting a healthy work-life balance and acknowledging the hard work and dedication of our crew. 

As for promotions, we stand by our long tradition of pricing fairly year-round, and thus, we do not on Black Friday, or any other time, run sales, discounts, or coupons. We recognize that our prices are not cheap but each TOM BIHN bag is designed and hand-crafted in our own factory in Seattle with high-quality custom materials and dedicated artisanship. We have one of the best teams of cutting, sewing, and joining professionals anywhere and we are committed to operating an ethical, safe, and pleasant facility in Seattle. Ultimately, we believe our formula creates great, long-lasting products. Paired with an incredible TOM BIHN community, we are proud to be recently told by our customer reviews vendor that we have one of the highest customer review engagement rates and average review across all brands.

While we refrain from promotions, every year, we debut new designs and bring back some old favorites for special reruns on Cyber Monday. Dive into the details in our holiday debut blog. Our team has been diligently working on this for months, and we can’t wait to finally share these bags with you on Monday.

Cheers and we are so thankful for your support and the entire TOM BIHN community!