Due to Phase 1 reopening in Washington State, we can now ship orders placed for bags. Many of you have asked when we’d be able to ship bags, so we know you’re as excited about this as we are.
Bag Orders & Shipping Information
- You can place new orders for bags now; at checkout, you’ll see that we expect to ship your order during the week of 05/25.
- Our first priority is to ship the orders customers have placed over the last six weeks. We estimate that shipping those orders will take us a little less than two weeks.
- Once those orders have shipped, we will ship new orders for bags within 1-3 days of the order being placed and we will offer curbside pick-up in Seattle for masks or bags.
- You can place one order for masks and bags, or just masks or just bags.
- Continental U.S. orders for bags will ship via UPS Ground. International and Hawaii & Alaska shipping options will remain the same.
Status of Bag Inventory
- You can place orders for bags now. Placing an order now effectively reserves that item just for you.
- Our Seattle factory will continue to exclusively manufacture Reusable Cloth Face Masks; non-essential manufacturing (bags) does not re-open until Phase Two of Washington State's reopening plan.
- We plan to retire a significant number of designs; after not being able to manufacture bags for months, we just won’t be able to restock everything.
- We are working on the list of designs that will retire and will share that list as soon as we can.
In the past six weeks, all of our efforts have been focused on manufacturing and offering Reusable Cloth Face Masks. We’ll continue to manufacture and offer “Buy One, Give One” Reusable Cloth Face Masks as we ship existing inventory of bags. Want to see how many masks we've made, how many we've donated? View this public spreadsheet.
Questions? Just ask! emailus@tombihn.com
Darcy - TOM BIHN CEO - June 3, 2020
@Tara Lees I’d recommend waiting, if you can; we expect to resume manufacturing of bags very very soon, and the Brain Bag will be amongst the top priorities for us to work on. Also, Wilderness IMHO is a great color in the Brain Bag in particular, so I’d say it’s worth waiting for :)
Darcy - June 3, 2020
@Shep Bostin Thank you for the support all around! Glad the masks are working well for your family. Okay, here’s the early word on the Synik scoop: we plan to offer a Synik 22 and Synik 30 pre-order next Tuesday. Several Black Ballistic options will be available, including a couple more than what are listed on the website right now. If/when you place a pre-order for a Synik on Tuesday, you can purchase the accessories at that same time, or you could place additional orders for those accessories up until three days before your Synik ships (there’s an “add to my existing pre-order” option at checkout for those with pre-orders). We expect to ship the Synik pre-orders by late July, although we expect many of them to ship much sooner than that. Hope that answers things a bit, and thank you again for your support!
Shep Bostin - June 3, 2020
Thank you for keeping your customers in the loop! I ordered masks for a number of my family members – they work very well, and they wash up easily. I look forward to Phase 2 reopening in WA so I can show my appreciation by ordering a black Synik 30. :-) Can you say for certain that the Synik 30 in black ballistic will be available again? If so, I would love to support Tom Bihn by ordering accessories you have in stock now, knowing that I will eventually get the bag to go with them!
Tara Lees - June 1, 2020
The brain bag I’m looking for is the wilderness color. If you are going to be retiring certain designs, should I order the color you have in stock. I have no problem waiting for the production. Any feedback would be appreciated. You guys have been awesome through this pandemic. Thank you and be safe. Tara
Darcy - TOM BIHN CEO - June 3, 2020
@Tara Lees I’d recommend waiting, if you can; we expect to resume manufacturing of bags very very soon, and the Brain Bag will be amongst the top priorities for us to work on. Also, Wilderness IMHO is a great color in the Brain Bag in particular, so I’d say it’s worth waiting for :)