Tam, we wanted to post Q&A with you on our blog. We’re grateful for your skills as a sewing machine mechanic and we think our customers would be interested to learn about what you do here.

How did you learn to repair sewing machines?

I learned to repaired sewing machines in Vietnam over the course of 4 years. During that time, I learned to repair all types of sewing machines — single needle or double needle, overlock, binding, bartack, etc. Pretty much all kinds of machines!

You also sew and bartack in our factory. In what ways does your knowledge and skill when it comes to sewing and bartacking impact or influence your work repairing sewing machines?

I learned how to sew and bartack after learning how to repair — and sell — sewing machines. In order to do those jobs well, I wanted to learn how to sew and bartack. That was all about 30 years ago, so I’ve had many, many years of experience since then. You could say I know sewing machines quite well by now.

What are the difficulties in repairing industrial sewing machines like ours?

Definitely the electronic aspects of the machines.

Random question: name something you like to do outside of work.

I have my own garden and I specialize in growing flowers, so I like to go on YouTube and explore and learn about the latest techniques and tips in gardening.